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This policy is aimed at identifying transactions related to the financing of terrorism, money laundering, as well as other illegal activities. To determine such transactions, the exchange service uses the GetBlock service.
1.If AML transaction risk exceeds 70%, it will be frozen;
2. Transactions from sub-sanctioned services will be frozen, despite the risk-soon;
3. The transaction is marked victim-report (this means that this transaction has a connection with an official criminal case) – the blocking also goes through!
We approach each case of AML individually and based on many factors, the date of the transaction, the percentage of funds in the address, whether other transactions have “diluted” the risk soon, etc.
In the event that a user sends an asset marked “sanctions” or “mixer”, his funds may be frozen by the regulator for an indefinite period. The exchange office is not responsible for the return of funds with the above dangerous sources!

Suspend the transaction;
Request from the user a photo or video with a document confirming the identity of the user (Selfie);
Request from the user a Screenshot from the personal account of the wallet for withdrawing cryptocurrency;
Block the account and any operations related to the user, transfer it to the controlling financial activities and / or law enforcement agencies at the place of registration of the Service;
Hold the user’s funds until the incident is fully investigated;
Return digital assets only to the details from which the transfer was made or switch to other details, after a full check by the Service’s security service, if it was possible to verify the legal origin of the user’s funds;
Hold the user’s funds until the incident is fully investigated;
Request from the user other materials and documents related to the exchange.
If the user does not provide the requested information and does not respond to service requests within 6 calendar months, the withheld funds will not be returned.